Understanding plans and add-ons

How plan tiers and paid add-on apps affect what you have access to.

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Written by Staffintra Support Team
August 31, 2026

Concept · Audience: everyone · Permissions: plan.view, billing.view · Route: /dashboard/settings/pricing

How plan tiers and paid add-on apps affect what you have access to.

What this does

Explains how your plan tier and any paid add-ons determine which apps/modules are available.

Who can do this

Viewing Plans & Pricing requires plan/billing view access; changing your plan requires plan/billing management access. The owner always has both, but this is a normal, granular permission (plan.manage / billing.manage), not something hardcoded to the owner alone.

What happens next

Some apps are included in your plan tier outright. Others are available as a paid add-on regardless of tier, a custom arrangement for your specific workspace, a trial, or through the marketplace. Whichever way a module is entitled, its actual availability is also subject to being installed/activated (Apps) — a plan or add-on determines whether you're allowed to install it, not that it's automatically turned on.

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